Customer accessibility options expanded by Xiaomi India with sign language support

Xiaomi India has launched a sign language support feature for hearing and speech-impaired users.

Xiaomi India recently has introduced a Sign Language Support feature for assisting hearing and speech-impaired users. The support will be provided to them by a team of trained sign language interpreters through one-on-one support via virtual consultations through WhatsApp daily from 9 am to 6 pm.

Xiaomi India introduces a new feature to aid hearing and speech-impaired users.

Xiaomi India has launched a dedicated Sign Language Support feature to enhance accessibility and effective communication. It aims to aid hearing—and speech-impaired users by bridging the communication gap. The company said it has invested in a team of trained sign language interpreters to provide one-on-one support in Hindi and English. The company said, “This human-centered approach empowers users to interact effectively with Xiaomi’s products and services, regardless of their communication abilities.”

How can customers access Xiaomi’s sign language support?

Customers can request sign language assistance by contacting Xiaomi Customer Care via WhatsApp. They will be asked to select their preferred time slot for a virtual consultation. After confirmation, they will be shared via video link for the scheduled session. The company said, “As a global leader in technology and innovation, Xiaomi believes in the power of technology to help enhance human connection and increase opportunity and access for all, which makes this new sign language feature service one of the company’s latest endeavors to provide accessibility features.”

The new sign language support at Xiaomi is available throughout the year from 9 am to 6 pm, Monday to Sunday. Xiaomi said that the dedicated interpreters will be ready to assist customers with inquiries, order-related questions, and technical support.