Trending: Air India Express flyer removes shirt as AC didn’t work

A passenger shared photographs on LinkedIn showing fellow passengers struggling in the heat; netizens react.

A post on LinkedIn has been widely shared recently, which involves a passenger sharing photographs of fellow passengers on an Air India Express flight, struggling in the heat as the AC didn’t work. The post included a picture of a man going shirtless on the flight because of the heat.

Air India Express flight flyer goes shirtless on flight as AC failed.

Passengers aboard Air India Express flight IX-1128 from Delhi to Bhubaneswar were left sweltering after the aircraft’s air conditioning system allegedly stopped functioning. One flyer, Tusharkant Rout, shared the distressing experience on LinkedIn and called the conditions “unbearable” while also claiming that a fellow passenger’s health deteriorated due to the extreme heat. In his post, he shared photographs showing passengers struggling with one man sitting shirtless, while others tried to cool themselves by fanning with magazines and drinking water. He wrote, “Passengers are faced unbearably hot in this flying, one of the passenger health is very serious.”

What happened on the Air India Express flight?

As per Rout, the flight took off from Delhi shortly before 4 pm on May 11. He claimed the AC failed mid-air and the heat persisted for almost two hours, despite passengers raising multiple complaints. The discomfort allegedly continued until the end of the journey. In response to the LinkedIn post, Air India Express responded, “We’re sorry for the delay and any discomfort you experienced during your flight, Tusharkant. The cabin AC may feel less effective during boarding and taxiing due to open doors and limited power supply for operational reasons, but it becomes fully functional after takeoff. As you’ve completed your journey, we truly appreciate your feedback and remain committed to improving our services for a better experience next time.”

Watch the viral post here:

Netizens react to the viral post.

One user wrote, “Next time I suppose you won’t travel with Air India, Great one wicket down. Unfortunately, Nowadays Air India Express don’t care much about passengers comfort. Past several instances passengers faced the same issues.” Another wrote, “Saw the above post about Air India Express flight IX-1128 and honestly, what frustrated me more than the issue itself was the airline’s reply.”